Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.Ĭertain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). You can always contact us for any return question at and issues Items sent back to us without first requesting a return will not be accepted. To start a return, you can contact us at If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. You’ll also need the receipt or proof of purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Once your return has been received, inspected and approved, your refund will be processed and a credit will be applied automatically to your original method of payment.We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please reference your order number when contacting PodSwag's customer service at have questions about or need help facilitating your return, exchange or refund. Any item that is returned more than 30 days after delivery.Any item not in its original condition for reasons not due to our error.A CD, DVD, VHS tape, videogame, cassette tape, or vinyl record that has been opened.There are certain situations where a partial refund may be granted, including:
That's why PodSwag gladly accepts returns of unused items, that are in the same packaging and condition in which they were received, within 30 days of the original purchase. Please note, however, that if 30 days have gone by since your purchase, unfortunately we cannot offer you a refund or exchange.Ī few items are exempt from being returned, including:
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